Building Business Relationships in Today’s Digital World
Business is about relationships. It always was and always will be, even if it wavers from time to time. One hundred years ago, people...
Top 9 Reasons Salespeople Fail
David Letterman has his “Top Ten List.” Stephen Covey has “Seven Habits” and John Maxwell has his “Twenty-One Laws.” Here are my “Top...
Leadership Excellence Newsletter October 2015
Leadership Excellence Newsletter October 2015
Key Trends and Challenges in Corporate Governance
My latest book, Essays on Governance, was inspired by the events of the past ten years which has placed the discipline of corporate...
Leadership Excellence Newsletter September 2015
Leadership Excellence Newsletter September 2015
What Is Engagement? Going Beyond the Buzzword
It's a testament to the power of buzzwords: As recently as a decade ago, if you heard the word "engagement," your mind probably would...
Are you Doing it to Them or with Them & Do They Know?
In the 20th Century, buyers were hungry for the basics, a home, appliances, electricity, their first car, electric tools, televisions...
Leadership Excellence Newsletter August 2015
Leadership Excellence Newsletter August 2015
There Are Profitable Cultures and There Are Not! What's YOUR Culture?
Every organization has a culture. In the vast majority of cases that culture is simply a default culture because leaders have not created...
What's More Important—Engagement or Performance?
Many CEOs don't realize there's a philosophical battle occurring in their leadership ranks. On one side are the performance-oriented...