A'S FOR EFFECTIVELY ADDRESSING THE MISTAKES
AWARENESS
Be aware and ensure the mistakes don't go unnoticed. If you are not even aware, then by the time you realize it could be too late.
ACKNOWLEDGMENT
Accepting that the mistake has happened so that it can be effectively addressed, and you can shape the resolution positively.
APOLOGY
To write a positive end note it is important to apologize to move on. It does not help to make excuses.
ACTION
Make amends or at least try to, as good as you can. It may not work all the time, but you did your best.
ADDITIONAL GENEROSITY
As possible show generosity, go above and beyond. This will lead to strong relationships and long-term success.
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Lee Self
REF - Northern VA
703-402-5065 - Schedule a meeting with me
